Frustrated and misguided faculty, staff, or students can be the demise of a wonderful E-Learning initiative. Need a helpdesk that is made for E-Learning? Ever wonder whether you can find a group of people who will treat your faculty and staff like they are more than just a number? We are that company!
“AeLearn support continually exceeds my expectations. I monitor the cases throughout the semester and I cannot begin to express how refreshing it is to work with a company that will solve each issue individually, hold the user’s hands and walk them through their problem to a solution. Other call centers I have worked with simply forward the user a link to documentation or provided canned responses.”
- JASMINE WITHAM, San Mateo Community College District
With tens of thousands successful E-Learning helpdesk cases served in over 100 institutions worldwide, we can be trusted. We support clients using Moodle, Blackboard, Canvas, and other proprietary learning systems.
We offer the most competitive prices and comprehensive support packages in the E-Learning industry. Our helpdesk and support solutions will make a positive difference by enhancing the E-Learning experience of your users when we assist them with technical issues that inevitably arise. Our helpdesk services are personalized to transparently blend in with your organization, so your users might not even realize that they are communicating with a third-party vendor. With experience in responding to thousands of helpdesk cases for hundreds of clients, by phone and email, our USA-based support teams and systems are proven to be reliable and affordable. It’s not uncommon for our clients to tell us how they wonder how they ever lived without us.