Advanced Support
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Sometimes Instructors just need a little extra support…

At aelearn, we provide advanced instructor support to help with a variety of LMS-related needs that go beyond the occasional technical issue.

“Aelearn knows more about Moodle than I do and I find myself learning new things as I read their summaries. They offer consistent, top notch customer support even when being flooded with support calls.”

- JASMINE WITHAM, San Mateo Community College District

We have two packages that provide advanced instructor support that has a focus on troubleshooting and consulting-based services.

Following are examples of advanced instructor-based support:

  • Allowing one or two guests in course.
  • Providing and walking through instructions on how to setup course shells, make backups, or how to change the short name of a course.
  • Explaining the difference between LMS feature blocks. (Example: Latest news block vs. upcoming events.)
  • Instructions on how to delete forum topics.
  • Complex Gradebook questions.
  • Complex Quiz creation questions.
Contact us for more information about Advanced Instructional Support.