Admin Support
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With our System Admin team, you can keep the control of the LMS within your organization and still benefit from our LMS expertise.

Sometimes the LMS is running, but the settings and security concerns are overwhelming. We can help your administrator do their job by assisting with “how-to” questions and configuration of settings.

Hosting your own LMS? Does your organization host your learning system internally, but your staff needs additional support with managing the LMS? Leave the worries of a learning management system to the experts. We can work with your IT staff to any capacity. Our qualified engineers can remotely connect to your server and troubleshoot issues with your administrator. We can also assist with learning system installation, configuration, patch management, upgrades, backup plans, and database setup.

Here’s how it works…

Your designated administrators can conveniently submit support tickets through our online portal or by phone to address “how-to questions,” learn more about system configuration options, or report system bugs and issues. You’ll receive access to:

  • 24/7/365 Online Course Support Center
  • Technical Service Team
  • Direct Phone Access
  • News Alerts
  • Knowledgebase and more…